100% MONEY BACK GUARANTEE

100% SECURE PAYMENT

Home > Payment, Shipping & Delivery

Payment, Shipping & Delivery

How do I pay for my purchase?

Greeninterio.com accepts Visa, MasterCard, and American Express card. You may also check out using a CCAvanue  account. Select or add payment options during the checkout process. At any other time, you may add or edit payment methods by visiting the “Shipping & Payment” tab of “My Account.” If you have earned Greeninterio.com credit, the amount will display in your shopping bag. Click “apply” to use this towards your purchase.

Does greeninterio.com charge sales tax?

Tax Included in Price

How much does shipping cost?

We charge a flat Rs. 99 for shipments of every size. This cost covers Aramex, FedEx, delhivery, Gati or DotZot shipping for all small parcel items.

For some large item shipments and inside deliveries, there are additional fees. This fee varies based on item size, weight, and your location. If additional shipping charges will apply, you will see this on the product pages and in the specific charges outlined in the Order Summary in your cart.

Where do you ship?

We ship to street addresses in the India. Because most of our products are shipped via Aramex, FedEx, delhivery, Gati or DotZot shipping. We cannot deliver to P.O. Boxes or A.P.O./F.P.O. addresses.

How do I track my order?

We will send you an email once your order is confirmed and another when it ships. You can check your order’s status by visiting the “My Orders” tab under “My Account.” (New orders will show up here overnight.) Once your order ships, this section will also include the carrier tracking number.

How will my order ship?

Each product on our website has been carefully matched to a particular shipping method – ensuring that it ships using the fastest, safest, and most reliable method possible. This method is noted on the product page. For more information on each method, please see below.

Small Parcel

  • Dtdc, FedEx, or TNTAramex, FedEx, delhivery, Gati or DotZot
  • Estimated transit time: 5 to 10 business days
  • We do not require a signature for delivery, but the decision to leave a package without a signature is up to the discretion of the delivery team.
  • Please note that we cannot ship to P.O. boxes or Military A.P.O.s

Large Parcel

For items that are too large or fragile to be delivered via Aramex, FedEx, delhivery, Gati or DotZot, we partner with carriers specializing in the transportation of Large Parcel freight.

  • Front Door (Drop-Off)
  • Estimated transit time: 5 to 10 business days
  • You will be notified of your exact delivery date and 4-hour appointment window via email once

your item(s) arrive at the local terminal. You are not required to be present to accept the delivery, but the terminal’s contact information will be included in your appointment confirmation email in the event you would like to reschedule. The delivery team will leave your items if they determine the area is safe and secure.

  • A skilled delivery team will unload the item(s) from the truck and take it to the first available dry area outside your home (front door, porch, or garage). You will then be responsible for further transport beyond that point.
  • Inside Delivery (Entryway)
  • Estimated transit time: 10 to 22 business days
  • The carrier will call you to schedule a delivery date and appointment window once your item(s) arrive at the local terminal.
  • The delivery team will bring your order inside the threshold of your residence or garage.
  • Inside Delivery (Room of Choice)
  • Estimated transit time: 5 to 17 business days (U.S.); 10 to 22 business days (NorthEast)
  • The carrier will call you to schedule a delivery date and appointment window once your item(s) arrive at the local terminal.
  • The delivery team will bring your order to your room of choice (up to 2 flights of stairs).
  • Full Service Delivery (Room of Choice, Packaging Removal, & Assembly)
  • Estimated transit time: 5 to 17 business days (U.S.); 10 to 22 business days (NorthEast)
  • The carrier will call you to schedule a delivery date and appointment window once your item(s) arrive at the local terminal.
  • The delivery team will bring your order to your room of choice (up to 2 flights of stairs) and perform basic assembly. For your convenience, packaging will be removed and disposed of.Assembly service includes light setup requiring basic tools, such as a screwdriver. Please note that the delivery team will not perform plumbing installation, electrical wiring, or services requiring the use of power tools.

When will I receive my Delivery?

You will find estimated delivery dates on each product page and in your order confirmation email.

When we ship all or part of your order, you will receive a shipping confirmation email with tracking details. Following the carrier tracking information will give you a more specific delivery date.

We process, ship, and deliver packages Monday through Friday. Currently, we do not offer shipping or delivery on Saturday, Sunday, or holidays.

What if I didn't receive my entire order?

If your order includes multiple items, they may ship separately and at different times. You can check each item’s status on the “My Orders” tab in “My Account.” Please contact Customer Care with any questions or concerns.

What if I have a problem with an item I ordered?

We want your experience with us to be perfect. Please contact Customer Care with any questions or concerns. For further detail on cancellations, returns, or damaged items, review our Customer Care Policies below.

What if I want to return an item?

We hope you’ll love everything you order. If something isn’t what you expected, we aim to make returns as simple as possible for all eligible items. Please contact Customer Care with any concerns, and view our Customer Care Policies below for more details.